Windows Installer Issue: When Programs Refuse to Uninstall

posted by   reddy (115)   18 months ago (labnol.blogspot.com)

Sometimes when you try to uninstall some software using the Add/Remove programs module in the control panel, the Windows Installer will ask you to specify the folder that contains the original installation files.

This problem will also surface when you are trying to install a new version of the software when a previous version already exists on the machine for which the installer files are no longer available. [the issue is specific to InstallShield Express]

In that case, you are likely to see the following error - "Another Version of this Product Is Already Installed. Installation